AI Disclosure

TimePlate is a workforce-management, attendance, payroll, and shift-scheduling platform designed for companies of all sizes and industries — including but not limited to retail, hospitality, restaurants, healthcare, manufacturing, professional services, construction, logistics, education, and the public sector. By using TimePlate, you agree to the additional terms in this Addendum.

**Industry Modes.** TimePlate provides industry-specific templates and rule packs to accommodate different workforce needs: (a) **Hospitality / Restaurants** — tip-out rules, Average Daily Wage (ADW), split-shifts, statutory-holiday pay under the Hong Kong Employment Ordinance (Cap. 57); (b) **Retail** — multi-site scheduling, seasonal rotas, commission tracking; (c) **Healthcare** — shift handovers, on-call rotas, professional-registration expiry tracking; (d) **Manufacturing** — production-line rosters, overtime caps, fatigue-management rules; (e) **Construction** — site-based attendance, weather-day rules, CIS (Construction Industry Scheme) compliance; (f) **Professional Services** — billable-hour tracking, project allocation, leave-management; (g) **Education** — academic-year calendars, term-time scheduling, substitute-teacher pools; (h) **Logistics & Warehousing** — shift bidding, fatigue rules, vehicle-assignment logs; (i) **General Office** — flexible working, remote/hybrid scheduling, core-hours compliance. You select an industry mode at sign-up and may switch modes at any time; switching does not erase your existing data but may require you to re-verify industry-specific settings.

**Third-Party Integrations.** TimePlate may integrate or interoperate with third-party systems and services (for example point-of-sale, accounting, messaging, or identity services). Third-party services are provided and operated by their respective owners under their own terms and privacy policies. SlashHub is not a party to any third-party transaction and is not responsible for any third-party service, including its availability, accuracy, security, content, acts, or omissions, or for any payment dispute, refund, chargeback, outage, or data loss arising from it. We do not name our integration partners here so that we may add, change, or remove integrations without amending this Addendum.

**Outputs Are Estimates; You Must Verify.** Attendance records, worked-hours and overtime figures, leave balances, payroll and MPF computations, statutory-holiday and rest-day treatments, tax figures, reports, exports, schedules, and any other output of TimePlate are ESTIMATES and tools provided for your own review. They are not professional advice and are not a substitute for the judgement of a qualified accountant, payroll professional, or lawyer. You are solely responsible for reviewing, verifying, and approving every output before you use it, rely on it, publish it to your employees, or file it with any authority. SlashHub is not liable for any underpayment, overpayment, statutory penalty, surcharge, fine, interest, assessment, or employee claim arising from your reliance on any output.

**No Employment or Similar Decisions.** TimePlate does not make, and must not be used to make, employment or other decisions about individuals without human review. You must not use TimePlate to automatically terminate, discipline, demote, or otherwise materially affect an employee without a human decision-maker reviewing the underlying information. You are responsible for any decision you make in reliance on TimePlate data or AI suggestions.

**Your Records & Backups.** You are responsible for keeping your own records and backups of the data you need to retain (for example, records required by the Inland Revenue Ordinance (Cap. 112), the Employment Ordinance (Cap. 57), or MPF purposes), including by exporting data from TimePlate periodically. SlashHub is not liable for any loss of data that you have not independently backed up or exported.

**Employee Data — You Are the Data User.** You are the data user (Personal Data (Privacy) Ordinance (Cap. 486)) and, where applicable, the controller, of your employees' personal data (name, contact details, ID and bank details, schedule, hours worked, pay rate, attendance and location records, performance notes, training records, and, if you enable it, biometric data). SlashHub processes that data only as your data processor, on your instructions, and never for its own purposes. You represent and warrant that you have provided each employee with a Personal Information Collection Statement, obtained all necessary consents (including explicit consent for biometric and location data), and that your instructions to us are lawful. Our processing of employee data is governed by our Data Processing Addendum (available at /dpa), which forms part of these Terms.

**Payroll, MPF & Tax Computation.** Payroll, MPF, statutory-holiday and rest-day, overtime, leave, and tax figures are computed from the data you provide and the rules you configure. TimePlate performs COMPUTATION AND EXPORT ONLY: it does not move money, pay wages, remit MPF, or file returns, and is not a payroll bureau, employment agency, or tax adviser. You remain solely responsible, as the employer, for all statutory and contractual obligations (including under the Employment Ordinance (Cap. 57), the Mandatory Provident Fund Schemes Ordinance (Cap. 485), and the Inland Revenue Ordinance (Cap. 112)) and for the accuracy and timeliness of every payment, contribution, and filing. SlashHub is not liable for any miscalculation, under- or over-payment, MPF surcharge, tax assessment, penalty, or employee claim arising from inaccurate input data, your configuration, your failure to verify an output, or any change in law.

**Multi-Site & Multi-Country.** TimePlate supports scheduling and payroll for companies operating in multiple sites, regions, or countries. Each site may have its own timezone, currency, and labour-law configuration. You are responsible for configuring each site correctly and for complying with the local employment, tax, and data-protection laws of each jurisdiction in which you operate.

**Attendance, Location & Biometrics.** TimePlate may record clock-in/clock-out times and, if you enable them, GPS location, IP address, device signals, and biometric data (face or fingerprint). Biometric and location features are OPTIONAL and OFF unless you enable them. Before enabling any such feature you must give the affected employee the required Personal Information Collection Statement and obtain their EXPLICIT consent, must offer a reasonable non-biometric alternative, and must retain evidence of consent. You are responsible for resolving any attendance dispute, and SlashHub is not liable for any dispute over whether an employee was present or worked particular hours. You may disable these features at any time.

**AI Scheduling & Forecasting.** SlashAI may assist with shift scheduling, demand forecasting, and labour-cost optimisation. All AI suggestions are drafts; you must review and approve before publishing to your employees. SlashHub is not liable for misallocations arising from inaccurate historical data or from your failure to incorporate local labour laws into the constraints.

**Workforce Data Sharing.** Aggregated, anonymised workforce metrics (e.g. industry-wide turnover rates, average overtime hours) may be used to improve TimePlate's scheduling recommendations. Personally identifiable employee data is never shared or sold.

TimePlate offers a free tier and paid subscription plans (currently Starter, Plus, and Pro, billed yearly or monthly), each with its own store and employee limits and price, as described on our pricing page and in the TimePlate Subscription Terms. Any plan described as "Enterprise" is not currently offered for self-serve purchase; where referenced, it is subject to a separate written agreement. The Free plan is limited (currently 1 store and 10 employees) and is intended for evaluation. Plan names, limits, features, and prices may change on the notice provided in the Subscription Terms.

Paid TimePlate plans are billed annually in advance, in Hong Kong Dollars, through our payment provider. Subscriptions renew automatically for successive 12-month terms unless you cancel before the renewal date. By purchasing a paid plan, you authorise us to charge the payment method on file at each renewal.

New paid plans may include a trial period. If no payment is received by the end of a trial, the plan automatically reverts to the Free plan and its limits. Similarly, if a renewal payment fails or is not received, the plan becomes past due and, after a short grace period, automatically reverts to the Free plan. These automatic changes may occur even if our renewal or warning notices did not reach you.

Plan fees are non-refundable except as required by applicable law; there are no partial or pro-rated refunds for cancellation, downgrade, or non-use. Upgrades take effect immediately (pro-rated), and downgrades take effect at the next renewal. Exceeding your plan limits may restrict or block functions until you upgrade. Add-ons (e.g. training sessions, advanced analytics, white-label branding) are billed separately and are available only on eligible plans.

The TimePlate Subscription Terms set out the full terms of purchase, billing, renewal, cancellation, refunds, promotional and loyalty pricing, and the conclusive nature of our system and payment records. The TimePlate Subscription Terms form part of the Terms of Service. Notices (including renewal notices, invoices, receipts, and expiry warnings) are deemed delivered when sent to the contact details on your account; non-receipt of a notice does not delay a renewal charge, prevent an automatic downgrade, or excuse payment.

The TimePlate Partner Programme allows approved individuals and entities (internal or external "Partners") to earn commission by referring paying customers through a unique invite code. Participation is governed by the TimePlate Partner Programme Agreement (the "Partner Agreement"), which is available at /partner-terms and forms part of these Terms. By applying to, being accepted into, or participating in the Programme, you agree to the Partner Agreement.

Commission is a ONE-TIME percentage (15%–25%, rising automatically with your cumulative attributed first-year revenue) of the Net First-Year Fee actually received and retained by SlashHub. THERE IS NO BASE SALARY and no guaranteed income. Renewals, subsequent years, add-ons, free plans, and any amount not ultimately retained (including refunds and chargebacks) do not earn commission. Attribution is first-write-wins, must be linked at sign-up or before the customer's first payment, is unavailable after payment, and self-referral is prohibited. SlashHub may suspend or rotate invite codes, and its records are conclusive.

Partners participate solely as independent contractors; no employment, agency, partnership, or fiduciary relationship is created and Partners have no authority to bind SlashHub. Commission is provisional, and SlashHub may reverse or recover it (clawback) and set it off against amounts owed where a payment is refunded, charged back, or not retained, or where commission was earned through fraud, error, or breach. NO PAYOUT IS MADE until a TimePlate administrator confirms the final payable amount. SlashHub may suspend, terminate, or prospectively modify the Programme at any time. The Partner Agreement contains its own disclaimers, limitation of liability, indemnity, tax, confidentiality, and governing-law clauses, which apply to the Programme and prevail over these Terms for Programme matters.